The parcels are usually sent 24 hours after receipt of payment with DHL. The delivery tracking ID is automatically forwarded to you via the system, so you can easily track the status of the shipment. The shipping costs include loading and packaging fees as well as the port costs. Port costs appear separately.
PLEASE CHECK THE CONTENT OF THE PACKAGE IN THE PRESENCE OF THE COURIER IF NONE DAMAGE REPORT IS MADE, THERE IS NO RIGHT TO CLAIM ANY TRANSPORT DAMAGE.
Should the ordered furniture have suffered a transport damage,we ask you to report the demage within 3 working days after receipt by e-mail. The demaged parts are of course replacet at our expense.
If not, please return the goods to our business address within 14 days after receipt of the goods. The return costs will not be accepted by us, so please ask your purchases well, So you do not have any unnecessary costs. Please check the packaging before return, To avoid transport damage.
Our business address
Tel. +49 30 88677685
Fax. +40 30 88702333